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THE TRUE SUB-SPECIALIST DIFFERENCE

We don’t just say ‘sub-specialist’, we mean it! For us, it all boils down to ‘unparalleled quality’.

TMC’s True Sub-Specialist Reporting means cases are always allocated to the most skilled and experienced radiologist, based not just on body areas and modalities, but also on special interests and ‘super sub-specialties’.

Our True Sub-Specialist Reporting System is made possible thanks to market leading technology, full-time case management team and RIS-RIS integration.

TMC’s medical management consists of three full-time sub-specialist radiologists, each of which manages the radiologists within in their sub-specialist team.

Knowledge sharing and peer-peer review within the teams improves our radiologists and benefits your clients and patients.

UNMATCHED ACCESS TO SUB-SPECIALIST CONSULTANTS
DURING THE DAY TO DISCUSS CASES

Unlike some teleradiology companies, TMC doesn’t just ‘report and run’. We believe a complete service includes easy access and ‘consultation’.

That’s why we we run a dedicated ‘contact desk’ during UK business hours, where three
sub-specialist consultant radiologists (one from each of the sub-specialist disciplines) take calls from referring physicians and local radiologists to review and discuss cases and reports in ‘real-time’.

TMC can also participate in MDT meetings via live webcam hook-up and can present and discuss cases with local clinicians.

Our goal to be a partner with your department, not just a service.

Working with Telemedicine Clinic (TMC) has been an absolute pleasure, even though we are a relatively small user of their services I do not think we could have been treated better. TMC worked with us to deploy a technical solution, tailored to our needs, in a very short time frame (7 weeks from my initial email enquiry to full implementation). The technical solution works well and the reporting is of a consistently high quality. TMC have been quick to respond to any technical or clinical queries raised. I would have no hesitation in recommending TMC to any imaging department in need of a reliable high quality Tele-radiology partner.

Ross Devlin DCR(R)Clinical Manager - York Diagnostic Imaging

Carlos Schorlemmer

Head of Section: Neuro

Joakim Craaford

Head of Section: Body

Szabolcs Hetényi

Head of Section: MSK

INDEPENDENTLY EXTERNALLY AUDITED

TMC is the UK’s only teleradiology company to employ independent external auditors, ensuring the greatest quality assurance on the market.

Our KPI of 2015 is to have 2% of our UK cases externally audited, in addition to our prospective and retrospective peer-review audits.

EXCEEDING THE NEW RCR RULES
FOR PEER REVIEW

The RCR has stated “All new RIS/PACS reporting systems installed after 2015 should include an integrated QA module” and departments should aim for systematic (peer-peer) feedback by 2018.

Because of unbelievable capabilities of our radiology platform Optemis™, TMC goes one better and undertakes prospective peer-review (second-reads before the final report allocation) of 30% of cases across the whole organisation.

Most companies and departments are only able to undertake retrospective peer-review (review after the finalised report).

We currently prospectively audit 90,000 cases per year, which is made easy by our bespoke software Optemis™.

TMC Optemis™ gives two-way feedback between the first and second readers, allowing a culture of on-going feedback, learning from mistakes and continuing radiologist education. TMC’s system based solutions has been developed over the past 10 years and is a recognised world quality leader for peer-peer feedback.

Why wait till 2018? TMC has implemented a target of 5% prospective peer review for all our UK clients this year. This is in addition to our retrospective audit.

Read the RCR Document

Quality assurance in radiology reporting: peer feedback

EXCLUSIVE USE OF CONSULTANT RADIOLOGISTS,
NEVER TRAINEE REGISTRARS OR RADIOGRAPHERS

Experience counts! Don’t trust your patients’ lives to companies who use less qualified reporters for their own commercial interests.

The most comprehensive reports come from experienced, sub-specialist consultant radiologists and TMC never substitute with registrars or radiographers.

TMC has the strictest recruiting policies in the market, with over 15% failing our mandatory TMC Entrance Test.

This ensures only the ‘cream of the crop’ sub-specialist radiologists are allowed to put their name on the bottom of TMC reports.

The 8 crucial questions

YOU MUST ASK BEFORE CHOOSING A TELERADIOLOGY PROVIDER:

  • How do you ensure our on-call patients get the best quality reports?

    Study after study has proven that tired medical workers are not as clear thinking and “suffer lapses in judgment and impaired motor skills.” 1

    The best, most accurate reports come from fresh, alert radiologists working daylight hours in a collaborative team environment.

    This is exactly how the TMC on-call team operates, reporting from our state-of-the-art reporting suite in the heart of the Sydney CBD whilst your local radiologists are sound asleep in bed.

    Don’t compromise your patient’s health and your Trust’s reputation by using NHS ‘moonlighters’ and so called ‘NHS Equivalent’ services.

  • Do you exclusively use consultant radiologists, never trainee registrars or radiographers?

    Experience counts! Don’t trust your patients’ lives to companies who use less qualified reporters for their own commercial interests.

    The most comprehensive reports come from experienced, sub-specialist consultant radiologists and TMC never substitute with registrars or radiographers.

    TMC has the strictest recruiting policies in the market, with over 15% failing our mandatory TMC Entrance Test.

    This ensures only the ‘cream of the crop’ sub-specialist radiologists are allowed to put their name on the bottom of TMC reports.

  • Can you safeguard against large increases in the number of overnight scans?

    Poor gatekeeping is poor radiology – costing scarce public funds and increasing the public radiation burden.

    Unlike other companies’ radiologists (who get paid a premium ‘per case’ rate) the TMC radiologists in Sydney are paid full-time salaries – never based on the number of scans reported.

    This means there is no personal financial incentive to be accepting cases outside of the hospital’s protocols, resulting in stricter control of case numbers and preventing unnecessary cost and patient irradiation.

  • Are you independently audited?

    TMC is the UK’s only teleradiology company to employ independent external auditors, ensuring the greatest quality assurance on the market.

    Our KPI of 2015 is to have 2% of our UK cases externally audited, in addition to our prospective and retrospective peer-review audits.

  • Do you comply with and exceed the new RCR rules for Peer Review?

    Did you know that the RCR has very recently issued new rules regarding radiologist ‘peer-review’?

    In fact, the RCR has stated “All new RIS/PACS reporting systems installed after 2015 should include an integrated QA module” and departments should aim for systematic (peer-peer) feedback by 2018.

    Why wait till 2018?!

    TMC has implemented a target of 5% prospective peer review for all our UK clients this year. This is in addition to our retrospective audit.

  • Can you offer access to sub-specialist consultants during the day to discuss cases?

    Don’t you hate it when teleradiology companies are not available for consultations, leaving to the in-house radiologists to mop-up?

    Unlike other teleradiology companies, TMC doesn’t just ‘report and run’. We believe a complete service includes ‘consultation’.

    During UK business hours, we run a dedicated ‘comms desk’, where three experienced ‘sub-specialist’ radiologists (one from each of the sub-specialist disciplines) take calls from referring physicians to review and discuss scans and reports in ‘real-time’.

  • What latest technology is used to deliver reports safely and efficiently?

    ‘Direct RIS access’ is as antiquated as a 10 year old mobile phone...

    Technology has moved on, and although some companies have failed to keep up, we’ve pumped hundreds of thousands of ££ into the latest, state-of-the-art teleradiology, RIS-RIS Integration.

    TMC’s RIS-RIS integration makes the unsafe practice of remote logins from unsecured home office environments completely redundant.

    TMC’s investment in RIS-RIS integration means we get your cases done faster and safer than ever before.

  • How do you ensure true sub-specialist reporting?

    We don’t just say ‘sub-specialist’, we mean it! For us, it all boils down to ‘unparalleled quality’.

    Sub-specialist reporting was our founding principle 11 years ago, and has continued to evolve through the years into what we now call ‘True Sub-Specialist Reporting™’.

    TMC’s True Sub-Specialist Reporting means cases are always allocated to the most skilled and experienced radiologist, based not just on body areas and modalities, but also on special interests and ‘super sub-specialties’.

Contact us

Telemedicine Clinic Ltd.
Merlin House
Brunel Road
Theale, Berkshire
RG7 4AB UK

0845 020 5250
info@telemedicineclinic.co.uk